I know what you mean about the shopping order driving you bonkers, the best with one with ours used to be when they wouldn't send me any bread because apparently, they didn't have any!
What you need to do Joan is tweet the problem to them, one lady got an entire advert out of Tesco after she tweeted them and unfortunately it seems in this day and age if you want to get noticed you have to tweet about it! I bet they'd sort you out in a jiffy if you did that.
As for the apps I'm with you guys, I don't do anything on my phone I'm pc all the way so if I need to download it onto my phone, I simply don't do it.
Lol, you made me laugh when you said you weren't on the go!
As for today's gen unfortunately for them, they are in a tech age so when they have no internet or wifi the world falls over. I must admit that when the tech does go down, I realise how many things I use with it but I'm still savvy enough to get the pen and paper out when needs be.
I'm a bit tired now as it has been a long day so after catching up with you guys finally, I think I'm off to watch a bit of TV.